Dear Shawn:

Thank you for your dedication and commitment to organizing and providing holiday gifts for clients of Metropolitan Family Services through C.J. Erickson Plumbing Co.. Please share our gratitude with your co-workers who contributed.

In spite of these tough economic times, Metropolitan's families were able to truly celebrate this holiday season through the efforts of generous donors like you. As you will see from the enclosed thank you notes, the gifts, gift cards and financial contributions they received were very much appreciated. As one mom wrote:

"Thank you so much!! I truly appreciate your giji to my family. I hope someday I will be able to return this generosity to another family in need. Thank you from the bottom of my heart."

Families come to Metropolitan Family Services facing a variety of life's challenges with few financial resources - mental iIlness, family and community violence, children's behavioral problems, aging parents. Your gift of care and compassion for these families will be remembered throughout the year!

Sincerely,
Barbara Ellson, Director of Development
Metropolitan Family Services

Dear Matt,

During this season of gratitude, we would like to extend our very special thanks to you and your company. Your collaboration with LaMantia Building and Supply Co. has produced a splendid new home for residents in our skilled nursing care wing. To our thanks, we want to add the appreciation of our residents and their families who have gone out of their way to praise the transformation of Smith Village's Johanson Wing as well as the way your crew worked on our site during a very difficult construction process. Not only did your company deliver on time, your crew also took into account a unique set of circumstances for a time-pressed construction project in an environment that required stringent safety operations and consideration of residents in frail health. Their thoughtful conduct when interacting with residents provided comfort to all because they ensured that residents were safe and comfortable every step of the renovation process. We look forward to celebrating this successful renovation in early 2010 with a rededication of Smith Village's Johansen Wing. And, we look forward to thanking you again at this special event.

Gratefully,
Kevin McGee, Executive Director
Jim Fitch, Special Projects Manager
Smith Village

Dear Sir:

I take great pleasure in writing this letter of commendation for a job well done by Jason Herbst. Mr. Herbst performed his job in a very professional, specific, and supportive manner. I actually understood not only what he was doing but I had an opportunity to "see" the inside of the sewer pipes! It was so-o-o exciting to finally understand what the problem was with the sewer system at Messiah Head Start. Jason took the time to explain what he was doing, as he responded to our specific concerns and questions. He had a very pleasant personality and he displayed confidence and competence in his diagnosis and completion of his tasks.

Thank you so much for sending Jason to us!
Delphine Whittlesey, Site Director
Lutheran Social Services of Illinois

Jim Smith:

We had some plumbing work done at our coach house in Riverside, Illinois recently. We are writing for several reasons. We have completed the evaluation card; however, there is more that needs to be said. Jason was the plumber that recommended having the drain in the garage rodded out and using the camera to determine any problems. A number of times we have mentioned to one of your plumbers that the drain in the back yard over flows in a heavy rain, the drain in the garage collects water after a heavy rain and the drain in the carport area does not work. Several steps were suggested each time but a reoccurring situation occurred some time soon. The drain in the car port area has not worked in a very long time.

This is the first time one of your plumbers has taken such a thorough approach to resolving these issues. After this rodding, all three areas work perfectly.

Mike, my husband, was impressed with viewing the camera and seeing where the rodding was taking place. I was impressed by the fact that Jason marked our survey with the location of our drainage pipes. We now have a working document of the plumbing for our backyard. We are returning this feedback card to you with all the questions answered. This letter documents the remainder of the story for some of our pluming issues at our house and coach house in Riverside.

As always we are grateful for all of the work that your plumbers provide to us for our home or our building in Burbank. We are especially grateful for all of the work Jason and his partner did for us recently."

Dr. Michael and Linda - Homeowner & Business

"I just wanted to tell you how much I appreciate your prompt service and how comforting it is to know there is someone I can call when ever I have a problem. You guys are the "best""

Joan - Homeowner

"Thank for the excellent and timely completion of the project. We have a handicapped individual living here and it was ideal that the jobs could be completed as quickly as it was.Please thank George for that and Derek and Michael were both efficient and conscientious in repairing the problem and returning the site to its original condition."

Phil - Homeowner

"This is the first time I’ve contacted you, even though we have used your services for nearly 30 years in the office and at home. I am very pleased at the quality of service and the professionalism and expertise of the servicemen. Bill Forrest has com out two or three times over the past years and now I ask if he’s available. I now have a small plastering job and Annette gave me a referral. Thank you very much. I don’t call on you often because you do such good work, it lasts a long time. A satisfied customer."

Marie - Homeowner & Business

"Service has been excellent for the 36 years I have been a client. Keep up the good work."

Julius – Homeowner